Sales Development Representative

Location

Egypt, Ethiopia, South Africa, Argentina, Nigeria

Employment Type

Full time

Location Type

Remote

Department

Scale Army Careers

Benefits:

• $1.5K per month • Offers Commission

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.

Our client is a residential home services company specializing in fencing solutions for homeowners. Their business is built on strong customer relationships, clear communication, and a consultative sales approach that helps homeowners understand their options and move confidently through the buying process. The team values reliability, responsiveness, and a consistently high standard of customer experience from first contact through project completion.

Location

Remote | 9 AM – 5 PM EST

Job Overview

The Sales Development Representative (SDR) will manage inbound and warm outbound sales conversations with homeowners who have expressed interest in fencing services. This role is focused on inside sales, lead qualification, and customer follow-up rather than aggressive cold calling.

The SDR will serve as the first point of contact for prospective customers, helping them understand service options, answering initial questions, and guiding qualified leads toward next steps. This position requires strong communication skills, organization, and comfort handling a steady volume of customer conversations in a residential home services environment.

Responsibilities:

Lead Engagement & Customer Communication

• Handle inbound and warm outbound calls, texts, and emails from homeowners inquiring about fencing services
• Respond promptly to new leads and follow up consistently to maintain engagement
• Communicate clearly and professionally with customers, setting expectations and addressing initial questions

Lead Qualification & Sales Support

• Qualify leads by understanding customer needs, property details, timelines, and readiness to move forward
• Identify high-quality opportunities and move them through the sales pipeline efficiently
• Support the sales process by preparing qualified leads for handoff or next steps

CRM & Pipeline Management

• Accurately log all customer interactions, notes, and follow-ups in the CRM
• Maintain an organized pipeline to ensure no leads fall through the cracks
• Track lead status, outcomes, and follow-up tasks consistently

Process Adherence & Improvement

• Follow existing sales scripts, workflows, and qualification criteria
• Provide feedback on lead quality and common customer questions to support process improvement
• Stay aligned with internal teams to ensure smooth handoffs and continuity of the customer experience

Qualifications:

Experience

• 2+ years of experience in sales development, inside sales, or customer-facing sales roles
• Experience working with inbound leads or service-based businesses is a strong plus

Skills

• Strong verbal and written communication skills
• Ability to manage a high volume of customer conversations while staying organized
• Comfort using CRM systems to track leads and follow-ups
• Customer-focused, consultative sales approach
• Detail-oriented, reliable, and consistent with follow-through
• Comfortable working independently in a fast-paced, remote environment
• Motivated by performance goals and continuous improvement

What Success Looks Like

• Consistently timely follow-up with new and existing leads
• High-quality lead qualification that supports strong close rates
• Clean, accurate CRM data and clear pipeline visibility
• Positive feedback from customers and internal stakeholders regarding communication and professionalism

Method Of Application

Qualified and interested applicant should click the APPLY HERE LINK below to start filling out the application form and submit it before the deadline.

APPLY HERE

Deadline: Not Disclosed

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